Privacy Policy

Snake Brand Philippines is committed to protecting your privacy, which is why we have adopted this Privacy Policy. This Privacy Policy is intended to describe how your personal information is processed and used, and we will make every effort to ensure that our activities keep within the spirit of this Privacy Policy. Please note that by visiting our websites, you are accepting the practices described in this Privacy Policy. is a website that was created and is currently maintained and controlled in the Philippines. All information you provide will be processed and securely maintained within our web server and internal systems.

When a visitor requests a page from within our website, our Host Servers automatically identify and log the HTTP request that is made to our Web Server. This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows:

The IP Address of the site that may have referred you;
Your IP Address;
The Web Page from which you may have linked to us, if any;
The Product Identifier for Version and Make of the browser that you are using (e.g. Internet Explorer 6.0);
The Operating System platform that you may be running (e.g. Mac or Windows);
Search Words or Terms that are passed from a Search Engine (e.g. Google, Yahoo);
There is absolutely nothing special about the information just described, and the practice of collecting this data has been generally standardized by virtually every Web Server on the Internet today.
The purpose for this information is actually two-fold. One, we have found it advantageous to examine visitor traffic in its aggregate, so that we can ensure maximum compatibility for the various Browsers and Operating Systems that visit our site. Additionally, as any business should attest, it is our desire to generate greater amounts of visitor traffic. By analyzing visitation patterns, referring URLs and Search Engine terms, we can strategically enhance our exposure on the Internet.
All online purchases of products over our website are conducted through Paypal™, PayMaya, both of which are authorized payment processor. To ensure that your transactions are secured and protected. Note that your online purchase will appear on your credit card statement under the name “Credit/Debit" and that should you have any problems with your order, you can contact us by emailing our Customer Service team at


Your privacy is important to us. Any information that you give us will not be turned over to third party entities or be used for commercial purposes without your expressed consent.
Snake Brand Philippines DOES NOT and WILL NOT make any client email addresses, contact information or other shared information available to ANY third party or mailing list companies. The e-mail message and all information contained therein will be used on:
To conform to the edicts of the law or comply with a legal process served in the Philippines
To protect and defend the rights or property of Snake Brand Philippines or any of its affiliates or subsidiaries.
In the absence of our fault or gross negligence, we shall not be responsible for any breach of security or for any actions of any third parties who have validly received any confidential information contemplated herein.
Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Should you have any concerns, please do not hesitate to contact us.
Further, while Snake Brand Philippines provides “links” to a wide variety of other web sites on the Internet, we are not responsible for their Privacy Policies or how those websites manage information about their users nor for any representations, warranties or claims made therein.


By providing personal information directly to us and by using our website or our mobile site, you consent to the collection of your personal information by Snake Brand Philippines and its use and disclosure in accordance with this Privacy Policy.

You warrant that the personal information you provide to us is your own or if you provide us with the personal information of another individual, for example where you advise us to deliver to an address that is not your own or where you refer a friend, you must ensure you obtain the individual’s consent to provide their personal information to us. You agree to take reasonable steps to ensure, where you share the personal information of another individual to us, that they are made aware of the matters set out in this Privacy Policy.

You have rights in relation to how we use your personal information, which you can read more about below.


The following are the kinds of personal information we may collect from you:
- Account login and contact details such as your name, company name, email address, telephone number, shipping address, billing address.
- Payment or credit card information.
- Personal details such as age, date of birth, and gender
- Gift card recipient and friend referral details such as name, email address, personal information you may include in any personalized message you provide.
- Purchase history, purchase motivations, personal preferences such as cart contents.
- Social media details such as Instagram handles, profile name
- Images, photos, user generated content.
- Device information such as IP address, device ID and type, device location, website activity logs, network access, device storage information, referrer, domain, browser type, language, previously visited pages on our website or mobile site, interaction with our website through click behaviour, country, time zone.

How We Do It

We collect this personal information from you when you:
- Access and use our website and mobile site via the use of Cookies (data files placed on your device or computer to track information), Log Files (which track actions occurring on our website or mobile site), Web Beacons, Tags and Pixels (electronic files used to record information about how you browse our website or mobile site).
- Create an account, place an order with us via your account or as a guest, click the ‘remember me’ option and/or request a refund.
- Participate in our promotions.
- Rate and/or review our products.
- Join our mailing list.
- Contact us with an enquiry or complaint.
- Engage with us on social media.
- Respond to a survey conducted by us or a third party on our behalf.

Why We Do It

We collect this personal information from you in order to provide you with our products and also to:
- Process your order for our products including verifying your credit card.
- Provide you with our products including arranging delivery or a return.
- Notify you regarding the status of your order, including abandoned cart notifications.
- Respond to your enquiry or complaint.
- Use your image, photo, user generated content to promote our products and services, when you provide your express consent for us to do so via direct message on social media.
- Verify ratings and/or reviews when you rate or review our products.
- Update you with news about our store, website and products, special events, promotions and offers when you opt-in to marketing, for example, you may opt-in when making a purchase by selecting the check box to receive news and offers from us or by signing up to our mailing list.
- Personalize our communications to you based on your past purchase history and other information to make your experience more relevant.
- Engage with you on social media.
- Screen orders for potential risk or fraud.
- Improve and optimize our website and mobile site.
- Market research and analytics to enhance our product offering, to assess the success of our marketing and advertising campaigns, better understand our customers to guide our strategy and decision making and market our products to you.
- Accounting, audit, legal and internal business purposes.


While we have set out your rights throughout this Privacy Policy, we understand that sometimes you just need quick and easy access to the relevant info.

To ensure you are fully informed and prepared for anything, here are your rights:

- Disclosure of Your Personal Information: You may request that we disclose to you the personal information that we hold about you. We may limit or reject your request in certain cases, including without limitation where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, where the rights of other persons would be violated or as required by law.

- To make a request contact us via the contact details indicated on our site: While we take reasonable measures to ensure that your personal information is complete and up to date, please notify us if your personal information held by us is inaccurate or incomplete.

- You may update or correct your personal information by logging into your account or contacting us with your request

- You may request that we delete your personal information that we hold, that is, you can request that we forget you. If you make a request, we will delete your personal information that we hold except for information we are allowed to retain by law.

- You may withdraw your consent or opt-out of receiving communications from us at any time. If you withdraw your consent or opt-out, we will no longer send you marketing communications; however, we will still communicate with you where it is necessary to complete our contract with you, for example, to fulfill your order for our products.

When you exercise any of your rights in relation to your personal information, we will continue to provide you with, insofar as is possible, the same high standard of service as all our customers experience.

However, you acknowledge that where you do not supply certain information requested by us or request its deletion, we may be delayed or prevented from finalizing your order or satisfying your request or enquiry. For example, if you do not provide us with a delivery address, we cannot deliver our product to you until we have an address to deliver to.


We may make available on our website or mobile site certain opportunities for you and other users to share information online such as on message boards, social media, blogs. Please be aware that whenever you voluntarily disclose personal information online, that information becomes public and can be collected and used by others. We have no control over, and take no responsibility for, the use, storage or dissemination of such publicly disclosed personal information. By posting personal information online in public forums, you may receive unsolicited messages from third parties.

Sometimes our website or mobile site may contain a link to third party websites. We are not responsible for the content or material contained in, or obtained through, any third-party website or for the privacy practices of the third-party website. We suggest that you review the privacy policy of each website or mobile site that you visit.

Please send notices by care of e-mail to:
Last Revision Date: March 2023
Privacy Policy